Help Desk via Remote Access

One of the more popular services: Our RISK FREE Help Desk via Remote Access are available to you while you're at home, in your office, traveling, really anywhere in the universe with internet, including the International Space Station.

As long as you have internet access, call and setup a remote session with us and we can provide you with a solution to your problem in real time. You will need to provide your credit card/debit card info after an initial 5-minute assessment.

You do not pay if you are not satisfied with the session. We must obtain your approval that you are satisfied with the solution provided before we will process any payment. Install SplashTop here.

Maintain & Monitor your existing Network and Devices

It's time to allow the person who happens to be tech-savvy the opportunity to stop wearing the IT hat and focus on why you hired him in the first place. Let us be your out-sourced professional IT department starting now.

We will meet with you, listen to your needs & concerns & work with you to create an IT monitoring and maintenance plan that will let you sleep at night in peace. We can provide both remote and in-person support so you don't have to worry about your backups, or virus definitions, or disk space availability on your servers and we can monitor your individual devices for errors such as failing hard drives.

We will create a customized support agreement review based on an assessment of your existing setup that fits your needs. Install Watchman Monitoring here.

A Multitude of Services to Meet Your Needs

The technology needs of individuals and small businesses may not be as large as those of a Fortune 500 company—but they can be just as diverse. Below is a list of services we offer to help you stay connected, secure, and productive:

User support and mentoring – Personalized help and training for all experience levels
Device setup and configuration – Installation and configuration of computers, apps, and password management
Mobile device support – Assistance with smartphones, smartwatches, and tablets
SOHO network upgrades – Enhancing your Small Office or Home Office network for speed and reliability
Technology moving assistance – Help with relocating your tech equipment and network
Upgrades and updates – Keep your hardware and software current
Physical security – Setup and support for cameras, recorders, and other surveillance tools
Device security – Assess and implement measures to keep your devices secure
Web presence help – Support with website design, hosting, and domain configuration
Server and storage solutions – Setup and maintenance for servers, NAS devices, and cloud storage

Technology changes rapidly, and your needs may not fit neatly into a list. If you don't see the service you're looking for, give us a call—we'll work with you to find a solution that fits.
📞 626-286-2350

I have been working with Chris from Consultant Alliance for over 15 years and I have always found he & his organization very professional and able to diagnose and correct our software & hardware challenges. And when he doesn’t have an immediate solution he will tell you and then research to get the solution. Chris has also always provided timely advice on when to upgrade along with recommendations on both software and hardware. He is my IT person.

—Michael Real, CEO Real Foods Marketing

For well over ten years, Chris Keller of Consultant Alliance has been our IT advisor and FileMaker guru. He has developed and upgraded our systems, computers, and FileMaker databases, resolving all issues in updating applications and equipment. He is quick to respond, listens and works collaboratively to thoroughly understand our needs and anticipate potential challenges. Most importantly, he is creative and effective in developing solutions that work.

— Paula Sigman-Lowery, Author & Disney Historian / Digital Services Chair for The Docent Council of The Gamble House

— Howard Lowery, Howard Lowery Gallery

What Consultant Alliance can do for you.

Help Desk via Remote Access

A Multitude of Services to Meet Your Needs

Testimonials

Sounds great? Let's work together!